Last updated: June 3, 2026
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your data when you use EcolePedia.
Account information: name, email address and password when you register.
Order information: paper type, academic level, instructions, files you upload, and correspondence with writers.
Payment information: payments are processed by Stripe or PayPal. We do not store card numbers or financial credentials.
Usage data: IP address, browser type, pages visited, and timestamps — used for security and analytics.
We use the information we collect to: fulfil and manage your orders; process payments; communicate with you about your orders; improve the Service; detect and prevent fraud; comply with legal obligations.
We do not sell your personal information. We share limited data with:
Writers: only the instructions and materials relevant to your order — your name and contact details are never disclosed.
Payment processors (Stripe, PayPal): as required to process transactions.
Service providers: hosting, email delivery — bound by confidentiality obligations.
Law enforcement: only when required by law.
We retain your account and order data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting support.
We use session cookies for authentication and preference cookies for your user experience. We do not use tracking cookies for advertising. See our Cookie Policy for details.
All data is transmitted over HTTPS/TLS. Passwords are stored as bcrypt hashes. We implement access controls and monitor for unauthorized access. No system is 100% secure — please use a strong, unique password.
Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal data. To exercise any of these rights, contact us at support@ecolepedia.com. We will respond within 30 days.
We may update this policy from time to time. Material changes will be notified by email or by prominent notice on the Service. Continued use after changes constitutes acceptance.
For any privacy-related questions, contact us at our contact page or support@ecolepedia.com.